Technical Content Writer

Shikhar Technologies Pvt. Ltd. , Sahid Sukraraj Marga, Balkumari, Lalitpur — Posted 8 month ago

About the job

We are looking for an experienced, creative, and enthusiastic Technical Writer. You will be creating various types of technical documents such as guides, how-to videos, troubleshooting documents, and other documents for both internal and external users. Working as a Technical Writer involves collaborating with different teams that include Solutions Engineer, Support Managers, presales team and the development team. So, the ideal candidate must have excellent communication skills and a technical background that enables her or him to interact effectively with subject matter experts and peers, and quickly grasp new technical concepts with passion.

Requirements/Responsibilities

  • Ability to translate highly technical information into easily understandable information for customers
  • Should be a proactive and good initiator
  • Deliver high-quality customer-facing documentation for various product lines that help customers understand and resolve the incidents
  • Create new technical documentation using informative screenshots
  • Update existing docs to reflect changes to functionality
  • Work closely with the subject matter experts to gather technical information to write, update and revise documentation.
  • Proactively strengthen your knowledge of current technical writing methods, trends, and technologies
  • Test content for accuracy and usability
  • Drive the research of national and international technical writing methods

Perks & Benefits:

  • Attractive salary to deserving candidates
  • Annual paid leaves
  • Medical Insurance
  • Provident Fund (CIT)
    Other Specification
    • Should be energetic and dynamic, an effective team player with good communication and, learning skills.
    • Excellent English verbal and written communication skills, with a keen eye for detail

    Professional Qualifications

     

    • Bachelor’s Degree in any field.
Details
Information Technology (IT) Industry
Full-time Job Type
Mid-Level Job Level
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