Sales Head (IT Outsourcing)

As a Sales Head, you will play a crucial role in developing and expanding relationships with new customers and stakeholders to drive business growth and establish long-term partnerships. You will be responsible for creating and executing a comprehensive sales plan, generating leads, and ensuring customer success. This role involves market analysis, commercial planning, contract negotiations, and international networking to enhance the company’s market presence.

Key Responsibilities:

1. Develop, expand, and maintain close relationships with new customers and stakeholders to promote business growth and foster long-term partnerships.
2. Create and execute a comprehensive sales plan with annual, quarterly, and monthly targets for strategic customers and partners, aligned with the overall sales budget.
3. Generate leads from various sources, including digital mediums and social networks, to build a continuous opportunity pipeline for a steady flow of potential customers.
4. Collaborate cross-functionally within the company to communicate with all stakeholders and ensure customer success, addressing their needs and maximizing revenue opportunities.
5. Conduct thorough market analysis to understand market attractiveness, competitive positioning, customer preferences, and key competitors, utilizing this information to develop a regional strategy aligned with the global direction.
6. Develop a commercial plan for both existing clients and new business units, ensuring alignment with the company’s strategic direction and coordination across the team.
7. Drive contract negotiations, promote contract signings, and oversee contract implementation, ensuring compliance with company policies.
8. Build and manage a continuous opportunity pipeline, providing regular status reports and weekly updates on sales activities, with necessary escalations when required.
9. Attend international events, establish a strong PR network, and identify growth and partnership opportunities to expand the company’s market presence.
10. Manage all reporting and workflow related to customer account health and the sales funnel pipeline, maintaining accurate and up-to-date information.
11. Work towards achieving yearly targets as agreed upon with the direct manager, demonstrating a proactive and goal-oriented approach.

Job Requirements:

1. Excellent English language skills with strong storytelling and presentation abilities.
2. Excellent relationship-building skills with profound knowledge of digital marketing activities.
3. Experience as a Project Manager or Delivery Manager, or knowledge of Technical IT, is a plus.
4. Strong problem-solving, negotiation, and presentation skills.
5. Ability to conduct business and operate at various levels within an organization and in diverse cultural and social settings.

Qualifications:

1. 3+ years of experience in an IT Sales position or a similar role, preferably with IT outsourcing sales skills.
2. Bachelor’s degree in any related field.
3. Proficient in English, with strong writing and speaking skills.
4. Strong knowledge of employment laws, compensation, organizational planning, and annual budgeting.
5. Familiarity with US or European culture and a strong PR network.