Sales Executive

A Sales Executive plays a crucial role in driving sales and achieving targets while fostering strong relationships with existing clients. They collaborate with various departments to leverage all sales opportunities, monitor competitors, participate in industry events, and skillfully negotiate contracts to optimize profitability.

Key Responsibilities:

1. Build and Maintain Customer Relationships:
   • Cultivate professional relationships with key personnel in customer accounts.
   • Listen to and understand customer needs through market research.
2. Identify Sales Opportunities:
   • Conduct thorough market research to discover potential selling possibilities.
   • Evaluate customer needs to tailor sales strategies effectively.
3. Upsell Hotel Products and Services:
   • Proactively create opportunities to upsell hotel products and services to clients.
   • Offer personalized recommendations based on customer preferences.
4. Ensure Client Satisfaction:
   • Handle client complaints promptly and effectively to ensure maximum client satisfaction.
   • Prioritize customer needs and provide timely solutions.
5. Stay Updated with Market Trends:
   • Conduct ongoing market research to stay informed about industry trends.
   • Analyze market dynamics to adapt sales approaches accordingly.

Skills:

1. Proven Sales Experience:
   • Demonstrated track record of meeting and exceeding sales targets.
   • Highlight specific achievements and successes in previous roles.
2. Effective Communication and Negotiation:
   • Strong verbal and written communication skills to convey value propositions clearly.
   • Excellent negotiation skills to secure beneficial contracts.
3. Proficient in CRM Software and MS Office Suite:
   • Familiarity with CRM tools to manage customer interactions and sales pipelines.
   • Competence in MS Office Suite for efficient data analysis and reporting.
4. In-depth Knowledge of the Hotel Industry:
   • Showcase understanding of the hotel industry’s market dynamics.
   • Highlight any experience or specialized knowledge related to the hospitality sector.