Receptionist

East West Concern Private Limited , Baluwatar, Kathmandu, Nepal — Posted 1 month ago

About the job

We are seeking a friendly and professional Receptionist to be the first point of contact for our organization. The ideal candidate will have excellent communication and organizational skills, a positive attitude, and the ability to multitask effectively. As a Receptionist, you will be responsible for creating a welcoming and efficient front desk experience for visitors, clients, and employees.

Responsibilities:

  1. Greet and Welcome Visitors:
    • Warmly welcome and assist visitors, clients, and employees upon their arrival.
    • Provide a positive first impression by maintaining a professional and friendly demeanor.
  2. Answer and Direct Phone Calls:
    • Manage a multi-line phone system, answering incoming calls and directing them to the appropriate person or department.
    • Take and relay messages accurately and in a timely manner.
  3. Handle Incoming and Outgoing Mail:
    • Sort and distribute incoming mail and packages.
    • Prepare outgoing mail and packages, ensuring they are properly addressed and dispatched.
  4. Maintain Reception Area:
    • Keep the reception area clean, organized, and presentable.
    • Ensure informational materials are up-to-date and available for visitors.
  5. Appointment Scheduling:
    • Schedule appointments and maintain calendars for meeting rooms.
    • Notify employees of visitor arrivals and manage meeting room reservations.
  6. Administrative Support:
    • Assist with various administrative tasks, such as data entry, filing, and photocopying.
    • Provide support to other departments as needed.
  7. Security and Access Control:
    • Monitor and control access to the premises by issuing visitor badges and maintaining a log of visitors.
    • Collaborate with security personnel to ensure a safe and secure environment.
  8. Customer Service:
    • Respond to inquiries and provide information to visitors and callers in a courteous and professional manner.
    • Handle customer service issues or escalate to the appropriate department.

Qualifications:

  • High school diploma or equivalent; additional education or training in office administration is a plus.
  • Proven experience as a receptionist or in a similar customer service role.
  • Strong communication and interpersonal skills.
  • Proficient in the use of office equipment, including phone systems and computers.
  • Excellent organizational and multitasking abilities.
  • Pleasant and professional appearance.

East West Concern Private Limited is a renowned trading company founded in Kathmandu in 1981.

Details
Healthcare and Pharmaceuticals Industry
Full-time Job Type
Entry-Level Job Level
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