Responsibilities:

Develop and implement efficient operational policies and procedures to enhance organizational effectiveness.
Oversee day-to-day operations, ensuring smooth workflow and adherence to established processes.
Collaborate with department heads to optimize interdepartmental coordination and communication.
Monitor key performance indicators (KPIs) and implement strategies to improve operational efficiency.
Identify areas for process improvement and cost optimization, implementing changes as needed.
Lead and manage a team of operational staff, providing guidance, training, and performance feedback.
Develop and maintain relationships with vendors, suppliers, and key stakeholders.
Ensure compliance with regulatory requirements and industry standards.
Conduct regular audits to assess and enhance operational compliance and quality.
Prepare and analyze operational reports for executive leadership.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, or a related field.
Proven experience in operations management or a similar role.
Strong understanding of business operations and process optimization.
Excellent leadership and team management skills.
Effective communication and interpersonal skills.
Analytical mindset with the ability to interpret data and implement improvements.
Familiarity with industry regulations and compliance requirements.
Proactive problem-solving and decision-making capabilities.
Ability to work collaboratively and adapt to changing business needs.
Project management skills and experience are a plus.

Operations Manager