We are seeking a dynamic and motivated Loan and Recovery Executive to join our team. In this role, you will play a crucial part in identifying potential customers, providing them with information about our company’s products and services, and assisting them throughout the application and loan appraisal processes. Your excellent communication skills, interpersonal abilities, and commitment to customer satisfaction will be essential in achieving our business goals.
Responsibilities:
- Identify potential customers through personal visits to dealers, phone calls, and referrals from existing customers.
- Maintain a comprehensive record of each customer visit and promptly report to your immediate supervisor.
- Present accurate and genuine information about the company’s products, services, and new schemes to potential customers.
- Build and cultivate strong relationships with potential customers, employing persuasion to encourage them to engage in business with the company.
- Assist potential customers in completing application forms and guide them through other necessary procedures.
- Collaborate in filling out the Loan appraisal form following established guidelines.
Job Specifications:
- Bachelor’s degree from a reputable college is a must.
- Exceptional written and oral communication skills.
- Strong interpersonal skills to interact effectively with customers and team members.
- Demonstrated ability to work both independently and as part of a team.
- Excellent organizational and time management abilities.
- High level of self-motivation, enthusiasm for learning, and adaptability to new processes within a short time frame.
- Basic computer knowledge, including proficiency in MS Office, Outlook, and efficient internet browsing.
- Possession of a valid driving license and a bike is required.