As an HR Administrative Assistant, you will play a vital role in supporting the HR department’s operations and ensuring the efficient functioning of HR processes within our organization. Your responsibilities will encompass handling HR-related inquiries, maintaining personnel records, assisting in recruitment processes, coordinating HR activities, and providing general administrative support to the HR team.
Key Responsibilities:
- Respond to Inquiries: Effectively address internal and external HR-related inquiries and requests, ensuring timely assistance and provision of relevant information.
- Call Management: Redirect HR-related phone calls and distribute correspondence to the appropriate members of the HR team for prompt resolution.
- Record Maintenance: Maintain accurate personnel-related records in both paper and electronic formats, ensuring strict compliance with all employment requirements and data protection regulations.
- Collaboration: Foster collaboration with other departments, such as payroll and benefits, to facilitate seamless HR processes and provide support where needed.
- Recruitment Support: Assist in the recruitment and hiring process, which includes candidate sourcing, conducting background checks, shortlisting, and issuance of employment contracts.
- Performance Management: Provide support to supervisors in performance management procedures, including documentation and tracking.
- Scheduling: Efficiently schedule meetings, interviews, HR events, and maintain the HR team’s agenda to ensure organized and streamlined operations.
- Training Coordination: Coordinate training sessions and seminars for employees, managing logistics and communication.
- Onboarding: Conduct employee orientations, assist with onboarding processes, and update records with new hires’ information.
- Reporting: Produce and submit reports on general HR activities and metrics to contribute to data-driven decision-making.
- Ad-Hoc Projects: Collaborate on ad-hoc HR projects, such as collecting employee feedback and assisting in the implementation of improvements.
- Team Support: Provide support to other functions and departments as assigned to foster a cohesive and collaborative work environment.
Requirements:
- Education: A graduate with a minimum of 1 year of professional experience in a relevant human resources or administrative position in a service-oriented environment.
- HR Knowledge: Demonstrated knowledge of human resources processes and best practices.
- Technical Skills: Strong proficiency in using MS Office software, especially MS Excel and MS PowerPoint. Experience with HR databases and HRIS systems is preferred.
- Pressure Handling: Ability to work effectively under high-pressure situations, prioritize tasks, and meet deadlines without compromising quality.
- Sourcing Skills: In-depth understanding of sourcing tools, such as resume databases and online communities, to support recruitment efforts.
- Communication: Outstanding communication and interpersonal skills to engage effectively with colleagues, candidates, and external contacts.
- Attitude: A pleasant personality, positive attitude, and a strong team player with the ability to adapt to a dynamic work environment.
- Transportation: Ownership of a vehicle and a valid driving license are highly preferred for occasional off-site HR activities.